Tiaraa FAQ's

If you have other burning questions we weren’t able to address here, feel free to email us at team@tiaraabangles.com

PRODUCTS

WHAT MATERIALS ARE TIARAA BANGLES MADE OF?

Our bangles are crafted with the utmost care using premium materials, including high-quality brass. We also offer a selection of CNC bangles adorned with dazzling 22k gold plating, ensuring every piece exudes elegance.

ARE TIARAA BANGLES SUITABLE FOR EVERYDAY WEAR?

Yes, our bangles are designed for durability and comfort, making them ideal for daily wear. Whether it’s a casual outing or a special occasion, you can confidently adorn yourself with our exquisite bangles, knowing they are crafted to withstand everyday use.

DO YOU OFFER CUSTOMIZATION OPTIONS FOR BANGLES?

At Tiaraa Bangles, we understand the importance of personal touch. We offer limited customization options, allowing you to engrave your/specific name/sentence, or sizing for selected designs. Please contact our customer support team for more information on customization.

HOW DO I FIND MY PERFECT BANGLE SIZE?

Finding the right fit is crucial for a comfortable wear experience. To determine your bangle size, measure the circumference of your hand at the widest point, excluding your thumb. Compare the measurement to our size chart to identify your perfect size.

HOW SHOULD I CARE FOR MY TIARAA BANGLES?

To maintain the brilliance of your bangles, we recommend avoiding exposure to harsh chemicals, perfumes, and moisture. Clean your bangles with a soft, dry cloth after each use, and store them in a separate pouch or box to prevent scratches. Regular care will keep your bangles shining for years to come.

WHAT IF THE JEWELS GET FADED BY THE TIME?

We offer first time free refreshment of our jewels. After that the refreshment is done at nominal cost including transit cost. 

SHIPPING / DELIVERY

Our online store now offers free 7-10 day final delivery for IN domestic addresses only, regardless of what you order.

WHAT IS THE SHIPPING DURATION FOR TIARAA BANGLES ORDERS?

We offer swift shipping, and most orders are delivered within 5-8 business days. Please note that delivery times may vary based on your location and the shipping method chosen during checkout.

DO YOU PROVIDE INTERNATIONAL DELIVERY?

No, we don’t offer international shipping/delivery to other countries.

WHAT SHIPPING CARRIERS DO YOU USE?

We partner with reputable shipping carriers to ensure secure and timely delivery of your bangles. Common carriers we work with include Delhivery, BlueDart, and local postal services, depending on your location.

IS THERE FREE SHIPPING AVAILABLE?

Yes, we offer free shipping on orders over all our products.

HOW CAN I TRACK MY ORDER'S DELIVERY STATUS?

Once your order is shipped, we will send you a shipping confirmation email with a tracking link. You can click on the link to monitor your package’s journey and estimated delivery date.

RETURNS & EXCHANGES

CAN I RETURN OR EXCHANGE MY PRODUCTS?

At Tiaraa Bangles, we take great pride in the quality of our products. However, as each piece is crafted with utmost care and made-to-order, we do not offer returns or exchanges. We encourage you to carefully review the product details and size chart before making a purchase.

WHAT SHOULD I DO IF I RECEIVE A DAMAGED OR DEFECTIVE PRODUCT?

We strive to deliver our products in pristine condition. In the unlikely event that you receive a damaged or defective item, please contact our customer support team within 24 hours of delivery with an unboxing video at +918591191007, and we will be more than happy to assist you.

CAN I CANCEL MY ORDER AND GET A REFUND?

Once an order is placed, we begin the production process promptly. Due to our made-to-order approach, we cannot accommodate order cancellations or issue refunds once the production has started. Please be sure of your purchase before checking out.

ARE THERE ANY EXCEPTIONS TO YOUR NO-RETURN POLICY?

We adhere to a strict no-return policy for all our products, regardless of the circumstances. This policy ensures that each customer receives a brand new and specially crafted piece with exclusive attention to detail.

WHAT IF THERE IS A MISTAKE IN MY ORDER OR WRONG PRODUCT DELIVERED?

We apologize for any rare errors that may occur. If there is an issue with your order or a wrong product delivered, kindly reach out to our customer support team within 12 hours of receiving the package with an unboxing video, and we will work to resolve the matter promptly.

Please note that our goal is to provide our customers with exceptional products and services. If you have any questions or concerns regarding your order, please don’t hesitate to contact us, and we’ll be delighted to assist you.